Lawn Care
5.0 over 15,348 ratings
CONTACT INFORMATION
SCHEDULE CLEANING
REVIEW PURCHASE
Frequently Asked Questions:
Save time by having our matching coordinator schedule all of the projects and services that you are looking for.
No more wasting time getting quotes. With our transparent fixed pricing, purchase a package online and work with any Pro within the category. You can also rotate Pros at any time for recurring services. Once you buy online, our matching coordinator matches you with a Pro and schedules your service for you. You can also hire and schedule directly with Pros through our mobile app.
Send Me a Pro is for busy people that want the convenience of hiring a vetted local service Pro without having to spend all the time getting quotes and reviewing profiles. We have simplified the process and do all the work for you.
Your credit card will only be charged after your booking time. You may see a pending authorization charge on your card today to hold the reservation. The Pro will be paid by Send Me a Pro directly once you are satisfied with the job. There is no need to pay them separately.
Your Pro will come equipped with the basic tools and supplies they will need to get the job done. If you would like your Pro to use specific supplies or tools that you already have available, you can make that request. After booking, you can contact your Pro through the Send Me a Pro app.
As soon as you are matched with a Pro you’ll be able to contact your Pro through the Send Me a Pro app. We take the privacy and security of our customers and Pros very seriously, which is why we only connect Pros and customers once our matching coordinator has matched you with a Pro. Remember our matching coordinator is available to answer any questions you have and match you with the best Pro.
When you book and pay through Send Me a Pro, we ensure that you are satisfied with the job. Your purchase is held in an escrow-like account. We only release payment to your Pro once the job has been completed to your satisfaction.
We have implemented a revolutionary performance plan that incentivizes our Pros to deliver exceptional results. Under this plan, their compensation is directly tied to the reviews provided by you after each session. This serves as a remarkable incentive for Pros to consistently give their utmost best when working with you. Rest assured, we strive to maintain a team of dedicated Pros who are committed to meeting and exceeding your expectations with every visit.
Also, when you book and pay through Send Me a Pro, we ensure that you are satisfied with the job. Payment is only released to the Pro once you are satisfied with the job. If you are unsatisfied with the outcome of the service, we are committed to making it right and ensuring your Pro completes the job to your satisfaction. This is our Satisfaction Guarantee program.
Yes, all of our Pros are carefully handpicked, qualified, have extensive experience in their fields, and have completed background checks.
Yes, you can read reviews and ratings on their profiles from our mobile app and website. Pros have to maintain a minimum of a 4 out of 5-star rating to stay on the platform. You can rotate Pros at any time. All of our Pros are carefully handpicked, and qualified.
Yes, we use direct feedback and customer reviews to ensure the Pros are providing the best possible service. After you approve your session with your Pro on the app, you will have an opportunity to leave a rating and review.
For recurring services, we know that the key to success is having the right Pro. We have a growing network of pre-screened and qualified Pros in our network and we can match you with another Pro.
If you need to cancel a session with your Pro, please give the Pro 24 hour notice or it will be considered a late cancellation and will be deducted from your sessions. This compensates the Pro for lost time.
Our customer support team is available 24/7. Pros are typically available between 7am and 11pm, 7 days a week or as otherwise agreed with them.
You can schedule a call with your matching coordinator at any time by calling us.
Yes, we do! We currently have over 100+ Send Me a Pro locations across the nation. For more information on opening a Send Me a Pro franchise near you, visit our franchising website at sendmeaprofranchise.com.